Privacy Policy

Effective Date: 28 March, 2024

Thank you for choosing Centimeal, a diet center app designed to help you achieve your health and wellness goals. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you use our mobile application ("Centimeal"). By using Centimeal, you consent to the practices described in this Privacy Policy.

Information We Collect:

• Personal Information: When you register an account or use our services, we may collect personal information such as your name, email address, phone number, payment information, and other necessary details for providing our services.
• Usage Information: We may collect information about how you interact with the App, including the pages you visit, the features you use, and the actions you take.
• Device Information: We may collect information about your mobile device, including device model, operating system version, unique device identifiers, and mobile network information.
• Location Information: With your consent, we may collect your precise or approximate location information to provide location-based services.

How We Use Your Information:

• Providing Services: We use your information to provide and personalize our services, including delivering meal plans, consultations, and other features of the App.
• Communications: We may use your contact information to send you service-related announcements, updates, and marketing communications.
• Improving Our Services: We analyze usage patterns and feedback to improve our services, develop new features, and enhance user experience.
• Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Information Sharing and Disclosure:

• Service Providers: We may share your information with third-party service providers who assist us in operating the App, processing payments, conducting analytics, and delivering services.
• Legal Compliance: We may disclose your information in response to legal requests, court orders, or legal processes, or to protect our rights, property, or safety, or that of others.
• Business Transfers: If Centimeal is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Data Retention:

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy.

• Account data is retained while your account is active
• If you request deletion, your data will be deleted or anonymized within 30 days
• Some data may be retained longer if required for legal, tax, or regulatory obligations

Data Deletion and User Rights:

You have the right to request deletion of your personal data at any time.

You can request deletion by:

• Using the account deletion option in the application
• Contacting us at info@centimeal.com

Upon receiving a valid request:

• Your data will be deleted within 30 days
• Certain data may be retained if required for legal, security, or fraud prevention purposes
• Backup data may remain temporarily but will be securely deleted according to our retention policies

Your Choices:

• Account Information: You can review and update your account information by accessing your account settings within the App.
• Communication Preferences: You can choose to opt out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us.

Security:

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised Privacy Policy within the App or through other appropriate means. Your continued use of the App after the effective date of the revised Privacy Policy constitutes acceptance of the changes.

Contact Us:

If you have any questions, concerns, or feedback about this Privacy Policy or our privacy practices, please contact us at info@centimeal.com

This Privacy Policy applies only to information collected through the Centimeal mobile application and does not apply to information collected through other channels or third-party websites linked to or from the App. We encourage you to review the privacy policies of those third parties before providing any personal information.